NDIS providers

IT for NDIS providers, ready for audit day.

We look after NDIS registered providers in Forster and Tuncurry, from their first office to support houses spread across the Great Lakes and Manning. Participant information stays secure, records stay organised for audits, and staff on shift have what they need.

  • Audit-ready records
  • Participant data kept secure
  • Office and support houses
A house surrounded by NDIS provider technology: support workers, participant privacy, audit-ready files, phones, WiFi, devices, CCTV and website

What NDIS providers need from IT

Providers handle sensitive information, work across many locations and answer to auditors. Here is how we help.

Audit-ready records

SharePoint set up with clear folders, permissions and version history, so policies and participant records are easy to find and show.

Participant privacy

Multi-factor sign-in, enterprise anti-virus, encrypted backups and the Essential Eight, to keep personal and health information safe.

Staff on and off board

New support workers set up on day one, and access removed the day they leave.

Support workers on the move

Phones, tablets and cloud apps that work the same in the office, in a support house or out with participants.

Support houses

Internet, WiFi and devices for houses across the region, managed remotely by our team.

Phones that reach the right person

Cloud phones and the mobile app, so calls from participants and families are answered wherever the team is.

NDIS providers we support

Two local providers we have looked after from the start.

Forster

Supporting Your Independence

Managed ITEnterprise EthernetOmada network and WiFiOffice fitout

Looked after since they started, and growing with them ever since.

One local team behind everything, from the brand and website to the office, the internet, the support houses, the network and the cameras.

Read the full story
Tuncurry

Supporting You Disability Services

Office moveFTTP internetWiFiManaged IT

With them since their first office move.

A professional office, brand and website from day one, with secure, well organised records ready for NDIS audits, all looked after by one local team.

Read the full story

How secure is your participant data?

Take our free Essential Eight self-check. It takes about two minutes and shows what to fix first.

Take the self-check

NDIS provider IT questions

Can you help us get ready for an NDIS audit?

We set up your files and records so they are organised, access-controlled and backed up, which is what auditors look for on the IT side. We did this for Supporting You Disability Services when they moved to SharePoint.

How do you keep participant information secure?

Multi-factor sign-in, enterprise anti-virus, encrypted offsite backups, locked-down admin rights and regular patching, following the Australian Cyber Security Centre's Essential Eight.

Can you look after our support houses too?

Yes. We look after houses across Forster, Tuncurry and Taree for Supporting Your Independence, including the internet, WiFi and devices staff use on shift.

Do you do websites and logos for providers?

Yes. We designed the logos and built the websites for both Supporting Your Independence and Supporting You Disability Services, and set up Google Business Profiles.

Get ready for your next audit

Book a free IT audit. We will check how participant records are stored and shared, who can see them, and how they are backed up, and give you a plain-English list of what to fix first.

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